I visited after seeing some positive reviews about their Peking duck. Unfortunately, the experience was let down by the service. We were greeted by a middle-aged Asian lady who appeared to be having a rough day—no smiles, and we were immediately told we had to leave by 6:30pm. Yes, she used the word “leave.” There was no water provided at the table, and when we tried to place our order, she looked visibly unhappy before reluctantly taking it and rushing through the process.
Shortly after, a family of Indian descent arrived and were greeted warmly, with smiles and friendly service. They were also given water without having to ask! We initially thought perhaps they were regulars. But when another group of East Asian customers arrived, they were met with the same coldness we experienced—again being told they had to leave by a specific time.
As for the food, the Peking duck was decent and comparable to the average offerings in Melbourne. The sweet and sour pork was soggy, and the pickled vegetable with vermicelli had an unexpected splash of vinegar, which is atypical for northeastern Chinese cuisine.
If the restaurant is struggling to offer consistent service across different customer groups, I would encourage them to reflect on how they accommodate guests. If there are preferences or limitations in who they serve, it might be better to be transparent from the outset.


Josh Yu